Sales Manager

Set up in March 2004, Irish owned company Staycity Serviced Apartments (www.staycity.com) offer a superb range of serviced apartment accommodation in Birmingham, Dublin, Edinburgh, Liverpool, London, Manchester & Paris with many more cities to follow and we currently have an exciting role for a Sales Manager at our aparthotel property in West London. The successful candidate will essentially have a strong corporate sales background with a hands-on approach while supporting the City General Manager and the local property team in Heathrow.

Responsibilities:

  • Assists with a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
  • Work proactively towards assisting the company reach its monthly sales targets as well as aiming to achieve individual monthly sales targets.
  • Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.
  • Initiates and coordinates development of action plans to penetrate new markets.
  • Assists in the development and implementation of marketing plans as needed. 
  • Provides timely feedback to senior management regarding performance.
  • Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
  • Maintains accurate records of all pricings, sales, and activity reports.
  • Controls expenses to meet budget guidelines.
  • Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
  • Secure and manage national corporate accounts by building and maintaining professional relationships with key bookers.
  • To be completely familiar with the company’s products and services and to promote cross selling across the portfolio at all time.
  • To actively promote sales and marketing activity by assisting with marketing campaigns, mail shots, sales blitz etc.
  • To assist with promotional road shows and presentations undertaken by the company
  • To assist and help co-ordinate corporate sales events within the cities
  • To assist with cross selling our other properties in our other cities
  • To assist new properties / buildings with support as and when required, particularly at time of opening
  • To assist the city managers in compiling the analysis of Corporate / Leisure market in their business plan

Quality & Customer Service

  • To work with the City General Manager to ensure new companies are looked after, ensuring they receive excellent service and are encouraged to use us again
  • To deal with any queries or complaints that may arise in a professional and efficient manner, making sure to notify the relevant manager of any problems that have occurred
normal;background:white'>Communication, Teamwork & Leadershipnormal;background:white'> 
  • To conduct a weekly sales meeting at local property level with key team
  • To meet regularly with the City GM / Group Sales Director.
  • To lead by example, specifically with regard to personal presentation, punctuality, attendance, application to work, team work and customer care
  • To be flexible with regard to working hours, travel and place of work
  • Insures that all activity standards for prospecting calls, appointments, presentations, proposals and closes are met and exceeded.
  • Delegate authority and responsibility with accountability and follow-up to sales team where applicable
  • Sets example in areas of personal character, commitment, organizational and selling skills, and work habits.
  • Conducts regular coaching, building motivation and selling skills.
  • Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
  • Demonstrates ability to interact and cooperate with all company employees.

Job Specifications:  2/3 years’ experience preferable in serviced apartment/hotel sales position  

  • Extensive experience in all aspects of Supplier Relationship Management.
  • Strong understanding of customer and market dynamics and requirements.
  • Willingness to travel and work in a team of professionals.
  • Proven leadership and ability to drive sales activity and revenues
  • Knowledge of Opera an advantage
  • Excellent package for the successful candidate